Privacy policy
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Our Financial Relationship
The following is an explanation of our services and payment guidelines. We believe that a clear definition of our procedures will allow clients to concentrate on the most important issue: regaining and maintaining a state of wellness. We are happy to answer any questions regarding our procedures, client accounts, or insurance coverage.
Consultation
A team member will speak with those interested in finding out about our services and how they address individual health issues. This is our gift to those we serve, honoring our belief in health and wellness.
Payment Schedule
We feel the health needs of those we serve are paramount and we strive to provide quality care for fair and reasonable fees. All client services are to be paid-in-full as services are provided. If insurance is billed for reimbursement, co-payments and deductibles are expected to be remitted as services are performed. Properly documented worker’s compensation cases are exemptions to these arrangements, and are not required to pay at this time if appropriate forms are signed. If for some reason an account should accrue a balance, we reserve the right to charge a service fee to accounts in arrears.
Health Insurance
Today, most insurance policies cover chiropractic care, and a limited number are covering massage and acupuncture. For our clients’ convenience, we are happy to file primary insurance claims for chiropractic services, and will do everything we can to assure proper reimbursement. Upon determination of coverage of these services from your insurance, we will file for reimbursement. Upon reimbursement, accounts will be credited accordingly. However, we cannot take responsibility for services not covered by health insurance, and costs associated with client care are expected to be paid as incurred. Here are the ways we can help each other:
Clients can:
·Call your insurance company to determine your coverage.
· Obtain insurance claim forms, if needed, from your agent.
·If the treatment is a result of an on-the-job injury, determine company coverage, and present proof of filing information.
·Authorize our center to furnish information directly to your insurance company to expedite handling of claims.
·Know the portion of payment that is your responsibility to pay.
·If your policy has a deductible feature, payment of this amount at time of service is required.
Reimbursement from your insurance company will be promptly credited to your account.
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