Read below to learn more about our procedures, payments, client accounts, or insurance coverage.
We believe that a clear definition of our financial procedures will allow clients to concentrate on the most important issue: regaining and maintaining a state of wellness. We are happy to answer any questions regarding our procedures, payments, client accounts, or insurance coverage.
Please call us at (913) 962-7408 or Contact Us by email.
We feel the wellness needs of those we serve are paramount and we strive to provide quality care for fair and reasonable fees. All client services are to be paid-in full as services are provided. If insurance is billed for reimbursement, co-payments and deductibles are expected to be remitted as services are performed. Properly documented personal injury and worker’s compensation cases are exemptions to these arrangements, and are not required to pay at this time if appropriate forms are signed. If for some reason an account should accrue a balance, we reserve the right to charge a service fee to accounts in arrears. We accept cash, check, Visa, MasterCard, Discover and American Express.
For our clients’ convenience, we file primary insurance claims for chiropractic and counseling services, and will do everything we can to assure proper reimbursement. Upon determination of coverage of these services from your insurance, we will file for reimbursement. Upon reimbursement, accounts will be credited accordingly. However, we cannot take responsibility for services not covered by health insurance, and costs associated with client care are expected to be paid as incurred. Because we work in partnership with our clients to achieve wellness, we ask that our clients be familiar with their insurance coverage. Call your insurance company to determine coverage for in and out-of-network benefits. Upon your first visit and insurance renewal we will make a copy of your insurance card and maintain client benefit coverage. We do not file claims for acupuncture, massage, supplements or merchandise.
Personal Injuries and Auto Accidents
If you have not already done so, please notify your auto or personal injury insurance carrier of your accident immediately. You will complete the proper documents to use us to file claims to the responsible party. It will be helpful if you know your insurance company’s phone number, policy number, and accident claim number when you fill out the paperwork. We will call your Adjuster to gather the information we need in order to file. If you reach the maximum amount payable under your auto insurance, claims will be filed to your Health Insurance. Although you are ultimately responsible for your bill, we will do whatever we can to secure reimbursement from your insurance carrier. If there is a 3rd party involved (such as an attorney), you will be asked to make partial payments as care is received.
Clients without Insurance
We request that 100% of the first visit be paid at the time of service.
Because appointment times are reserved specifically for client’s preferred times, we ask that we are notified at least 24 hours in advance when canceling or rescheduling an appointment. This courtesy allows us to maintain a high level of care for other clients as well. We reserve the right to charge the usual fee for missed appointments. Thank you for your cooperation in helping us to serve everyone as efficiently and effectively as possible.
- Call your insurance company to determine your coverage.
- Obtain insurance claim forms, if needed, from your agent.
- If the treatment is a result of an on-the-job injury, determine company coverage, and present proof of filing information.
- Authorize our center to furnish information directly to your insurance company to expedite handling of claims.
- Know the portion of payment that is your responsibility to pay.
- If your policy has a deductible feature, payment of this amount at time of service is required.